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Grievance Committee Functions

Thu. 10 Mar, 2022 10:00 am - 12:00 pm

Starting February 23rd, we will be offering a Professional Standards Training Series. In order to meet the requirement to join the Professional Standards Committee, all 5 segments within the series must be completed. 


Series Schedule 


Segment 1 - February 23rd at 10am:  The System of Enforcement   

This course will take you through the inception of the Code of Ethics, a breakdown of the Code of Ethics and provide an overview of the Professional Standards System. 


Segment 2 - March 1st at 10am: 

CRMLS Rules Overview and Citation Review Requests 

This course will go through the most common MLS rule violations and the Citation Review Request process. 


Segment 3 - March 10th at 10am:  Grievance Committee Functions 

The Grievance Committee determines whether a complaint, on its face, merits a formal Hearing on the matter by a Professional Standards Committee Panel. This course will teach you how to analyze complaint to determine if a due process hearing is warranted. 


Segment 4 - March 18th at 10am: Professional Standards Hearing Panels 

The Professional Standards Committee provides Ombudsman services, hears complaints in matters of ethics and conducts mediation and arbitration hearings.  This course will take you through the ethics and arbitration hearing processes, hearing panel duties and etiquettes, and how to provide Ombudsman services. 


Segment 5 - March 22nd at 10am: 

Board of Director Reviews and the Presiding Officer’s Role in Hearings

The Board of Directors are the appellate body for the Association’s Professional Standards Program.  This course will take you through the Original Presiding Officer’s role in Review Hearings and the appeals process. 

For more information contact Jennifer Soto at 760-597-5170 or email This email address is being protected from spambots. You need JavaScript enabled to view it.